{"id":5099,"date":"2021-07-19T07:07:14","date_gmt":"2021-07-19T07:07:14","guid":{"rendered":"https:\/\/www.enocean.com\/?post_type=enocean_faq&#038;p=5099"},"modified":"2021-07-19T07:07:14","modified_gmt":"2021-07-19T07:07:14","slug":"how-to-analyze-system-log-from-dolphin-modules","status":"publish","type":"enocean_faq","link":"https:\/\/www.enocean.com\/de\/faq-knowledge-base\/how-to-analyze-system-log-from-dolphin-modules\/","title":{"rendered":"How to analyze system log from Dolphin modules?"},"content":{"rendered":"\n<section class=\"wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined uagb-block-571f3961\"><div class=\"uagb-section__overlay\"><\/div><div class=\"uagb-section__inner-wrap\">\n<h1 class=\"wp-block-heading\">How to analyze system log from Dolphin modules?<\/h1>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_9b818a-d1 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_9b818a-d1 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_9b818a-d1\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This article applies to:<\/strong><br>Any Dolphin module implementing SystemLog ( TCM300, TCM310 )<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_87005d-6c .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_87005d-6c .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_87005d-6c\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><a>QUESTION<\/a><\/h2>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_f36c70-bd .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_f36c70-bd .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_f36c70-bd\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">How to read out system log from Dolphin modules and what for is it used?<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_347853-e7 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_347853-e7 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_347853-e7\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><a>ANSWER<\/a><\/h2>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_9d45c0-ea .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_9d45c0-ea .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_9d45c0-ea\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The DolphinAPI offers a method to store application and library log information in the Flash. These logs can help you identify and diagnose the source of problems with the firmware or module HW. The logs are especially useful for tracking down problems in the field. The logs can be queried both using the EOPX through the programming interface or using Remote Management through the radio interface.<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_c4fc0f-ce .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_c4fc0f-ce .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_c4fc0f-ce\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The log codes and their addresses are defined in the API_ERRLOG enum. This enum has a special format. Using the DolphinStudio the system log and it&#8217;s contents can be analysed.<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_f50052-96 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_f50052-96 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_f50052-96\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This is done in following way:<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_537e2d-88 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_537e2d-88 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_537e2d-88\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Specify the header in DolphinStudio in the tab \u201cEOPX\u2192System log\u201d where the API_ERRLOG is stored (find the header files attached to this article below).<\/li><li>Push the button \u201cRead System Log\u201d<\/li><\/ul>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_ec9a41-5a .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_ec9a41-5a .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_ec9a41-5a\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">DolphinStudio will read the header and search for the comment<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_049580-b5 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_049580-b5 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_049580-b5\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_706e5c-48 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_706e5c-48 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_706e5c-48\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<pre class=\"wp-block-preformatted\">\/\/&gt;&gt;Section<\/pre>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_b8c503-43 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_b8c503-43 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_b8c503-43\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_4e72c5-e4 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_4e72c5-e4 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_4e72c5-e4\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">When found the enum structure is parsed and according the address following the<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_57b286-e7 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_57b286-e7 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_57b286-e7\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_ce74dd-2d .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_ce74dd-2d .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_ce74dd-2d\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<pre class=\"wp-block-preformatted\"> \/\/&gt;&gt;SectionEO3000I-API:0x7E80<\/pre>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_d32c08-f7 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_d32c08-f7 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_d32c08-f7\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_7df296-71 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_7df296-71 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_7df296-71\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">the LOG_AREA flash page is read. The parsed values and comments are than showed in the list box. Eventually you can read the error log from a .hex file you have stored in your PC before.<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_0c815b-3e .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_0c815b-3e .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_0c815b-3e\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.enocean.com\/typo3conf\/ext\/f03dokuwiki\/lib\/dokuwiki\/lib\/exe\/fetch.php?w=600&amp;media=asicstudio:issue:log_read_manual.png\" alt=\"\"\/><\/figure>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_9a4fb8-bd .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_9a4fb8-bd .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_9a4fb8-bd\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Once the logs are read, you can copy the result to the clipboard and paste it to a protocol.<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_39bf24-96 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_39bf24-96 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_39bf24-96\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RELATED TO:<\/strong><br>For more information read EO3000I_API .chm\u2192Error Diagnostic\u2192System Log. This manual is part of the DolphinAPI installation.<\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_d08332-a2 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-_d08332-a2 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_d08332-a2\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\" style=\"height:20px\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DOWNLOAD:<\/strong><br><a href=\"https:\/\/www.enocean.com\/typo3conf\/ext\/f03dokuwiki\/lib\/dokuwiki\/lib\/exe\/fetch.php?media=asicstudio:issue:tcm310-gatewayctrl-systemlog.h\">TCM310 SystemLog<\/a><br><a href=\"https:\/\/www.enocean.com\/typo3conf\/ext\/f03dokuwiki\/lib\/dokuwiki\/lib\/exe\/fetch.php?media=asicstudio:issue:tcm300-tcm320-systemlog.h\">TCM300\/TCM320 SystemLog<\/a><\/p>\n<\/div><\/section>\n","protected":false},"featured_media":0,"template":"","faq_category":[],"class_list":["post-5099","enocean_faq","type-enocean_faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to analyze system log from Dolphin modules? 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