{"id":19452,"date":"2022-10-06T11:18:29","date_gmt":"2022-10-06T09:18:29","guid":{"rendered":"https:\/\/www.enocean.com\/?page_id=19452"},"modified":"2026-05-19T15:05:05","modified_gmt":"2026-05-19T13:05:05","slug":"privacy-policy-for-mobile-apps","status":"publish","type":"page","link":"https:\/\/www.enocean.com\/en\/support\/privacy-policy-for-mobile-apps\/","title":{"rendered":"Privacy Policy for Mobile Apps"},"content":{"rendered":"\n<section class=\"wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined uagb-block-5a48bf1f\"><div class=\"uagb-section__overlay\"><\/div><div class=\"uagb-section__inner-wrap\">\n<h1 class=\"wp-block-heading\"><strong>Privacy Policy&nbsp;for&nbsp;the App \u201cEnOcean&nbsp;Tool\u201d&nbsp;<\/strong><\/h1>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-19452_db4406-48 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-19452_db4406-48 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-19452_db4406-48\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<p>We take the protection of your personal data very seriously and treat it confidentially and in&nbsp;accordance with the statutory data protection regulations and this Data Protection Statement.&nbsp;<\/p>\n\n\n\n<p>This Data Protection Statement applies to our&nbsp;mobile&nbsp;iPhone and Android app&nbsp;\u201cEnOcean&nbsp;Tool\u201d&nbsp;(hereinafter&nbsp;\u201capp\u201d or&nbsp;\u201cmobile app\u201d). It explains the nature,&nbsp;purpose&nbsp;and scope of data collection during&nbsp;mobile app&nbsp;use.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We point&nbsp;out that data transmission over the Internet be exposed to security gaps.&nbsp;A complete&nbsp;protection&nbsp;of the data from access by third parties is not possible.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Controller (responsible entity)<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The controller (responsible entity) for data processing within the framework of the&nbsp;mobile app&nbsp;is:&nbsp;&nbsp;<\/p>\n\n\n\n<p>EnOcean\u00a0GmbH\u00a0<br>St.-Martin-Stra\u00dfe 76<br>81541 Munich<br>Phone: +49 (0) 89 67 34 689 0\u00a0<br>E-Mail: info@enocean.com\u00a0<\/p>\n\n\n\n<p>The &#8220;Controller (responsible entity)&#8221; is the entity that, alone or jointly with others,&nbsp;determines&nbsp;the purposes and means of the processing of personal data&nbsp;(e.g.&nbsp;names, e-mail addresses, etc.).&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Designation of a data&nbsp;protection officer as mandated by law<\/strong>&nbsp;<\/h2>\n\n\n\n<p>We have appointed a data protection officer for our company.&nbsp;You can reach our Data Protection Officer under&nbsp;the following contact details:&nbsp;&nbsp;<\/p>\n\n\n\n<p>Phone: +49 (0) 8171 42 88 55 0&nbsp;<br>E-Mail: datenschutz@starhead.de&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Data recording&nbsp;when contacting us<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Insofar as&nbsp;you contact us&nbsp;by e-mail or via contact form, your&nbsp;email-address&nbsp;and, if provided by you, your name and your phone number shall be stored and processed by us&nbsp;for the purpose of processing the request.&nbsp;The data sent by you to us by way of contact request, remain with us until the purpose&nbsp;for&nbsp;data storage ceases to apply (e.g.&nbsp;after completion of your request). Mandatory statutory provisions \u2013 in&nbsp;particular&nbsp;statutory retention&nbsp;periods \u2013 remain unaffected.&nbsp;These data are processed on the basis of Art. 6&nbsp;para.&nbsp;1 lit.&nbsp;b&nbsp;GDPR if your inquiry is related to the fulfillment of a contract or is&nbsp;required&nbsp;for the performance of pre-contractual measures. In all other cases, the data are processed&nbsp;on the basis of&nbsp;our legitimate interest in the effective handling of inquiries&nbsp;submitted&nbsp;to us (Art. 6&nbsp;para.&nbsp;1&nbsp;lit.&nbsp;f GDPR) or on the basis of your consent (Art. 6&nbsp;para.&nbsp;1&nbsp;lit.&nbsp;a GDPR) if it has been&nbsp;obtained;&nbsp;the consent can be revoked at any time.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Data recording&nbsp;within the framework of&nbsp;mobile app&nbsp;use<\/strong>&nbsp;<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>When downloading the&nbsp;mobile app, the required information is transferred to the App Store, in particular&nbsp;user name,&nbsp;email-address&nbsp;and customer number of your account, time of download, payment&nbsp;information&nbsp;and the individual device identification number.&nbsp;&nbsp;We have no control over&nbsp;this&nbsp;data&nbsp;recording by the app store&nbsp;operators&nbsp;and we are not responsible for it. We process data only as far as it is\/becomes necessary for downloading the&nbsp;app&nbsp;to your mobile device.&nbsp;<\/li>\n\n\n\n<li>When you use the&nbsp;mobile app, your device identification is&nbsp;recorded&nbsp;within the&nbsp;app&nbsp;to&nbsp;determine&nbsp;if your device is suitable to provide you with the features of our mobile app and to ensure stability and security (legal basis is Article 6 para. (1) lit. f)&nbsp;GDPR).&nbsp;<\/li>\n\n\n\n<li>This&nbsp;mobile&nbsp;app&nbsp;does not set any cookies.&nbsp;<\/li>\n\n\n\n<li>When you start using our mobile app, we will ask you in a pop-up window for permission to access your&nbsp;smartphone&#8217;s&nbsp;camera. If you grant access to the camera, it will be used exclusively for scanning QR codes. No photos or video recordings will be stored or transmitted to us. Only a technical evaluation of the QR code will be carried out&nbsp;in order to&nbsp;process the information&nbsp;contained&nbsp;therein&nbsp;for the respective function of the app. The legal basis for processing is Art. 6&nbsp;para.&nbsp;1&nbsp;lit.&nbsp;f GDPR. Our legitimate interest lies in providing a functional and user-friendly app and in the fast and error-free collection of device-related information&nbsp;by means of&nbsp;QR code scanning.&nbsp;<br><br>If you do not grant permission, we will not use this data. In this case, you may not be able to use all the functions of our app. You can grant or revoke permission later in the operating system settings under \u201cSettings.\u201d&nbsp;<\/li>\n\n\n\n<li>Furthermore, the use of the mobile app does not require access rights to certain functions or data on your device (e.g., location data, contacts, etc.).&nbsp;<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Your rights<\/strong>&nbsp;<\/h2>\n\n\n\n<p>You have&nbsp;the following rights in relation to the personal data concerning you:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right of access,&nbsp;<\/li>\n\n\n\n<li>Right to&nbsp;rectification&nbsp;or eradication,&nbsp;<\/li>\n\n\n\n<li>Right to restriction of processing,&nbsp;<\/li>\n\n\n\n<li>Right to objection against data collection,&nbsp;<\/li>\n\n\n\n<li>Right to data portability.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Moreover, you have the right to contact the competent supervisory authority and lodge a complaint&nbsp;about the processing of your personal data in our company.&nbsp;<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":3353,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-19452","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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